Addressing and correcting any issues related to ‘Ship To’ addresses in purchase orders
In the scenario of addressing invoices with invalid PO numbers yet valid ‘Ship To’ addresses, the initial step involves using an Intelligent Document Processing (IDP) system to automatically extract and validate key invoice data, including the PO number and the ‘Ship To’ address.
Upon detection of an invalid PO number, the system flags the invoice for further review. This triggers a manual intervention process, where a responsible team, such as the Accounts Payable department, is notified to investigate and rectify the discrepancy. They may need to consult additional documentation or contact the supplier to obtain the correct PO number.
Once resolved, the updated invoice details are re-entered into the IDP system for final processing and reconciliation with the corresponding purchase order, ensuring accurate and efficient handling of inbound invoices.