BPMN

Business Process Model and Notation

BPMN (Business Process Model and Notation) is a standardized graphical notation for modelling business processes. It is used to visually represent processes and workflows within a company or organization. BPMN makes it possible to document complex processes in a clear and understandable way so that both business professionals and IT experts and other stakeholders can understand them.

Main objectives of BPMN

  • Process representation: BPMN helps to clearly model and visualize business processes. This promotes a better understanding of processes and enables detailed analysis.
  • Communication: It serves as a universal language that enables different departments and specialist areas to communicate effectively with each other.
  • Optimization: By identifying inefficiencies or bottlenecks in processes, companies can optimize and improve their workflows.

Important elements of BPMN

BPMN uses a variety of symbols to represent different aspects of a process. The most important ones include:

Events:

Events are states or situations that influence the course of a process. They are represented by circles and can be of different types:

  • Start events: Indicate when a process begins.
  • End events: Mark the end of a process.
  • Intermediate events: Occurs during a process, e.g. an error or a time delay.

Activities:

These represent tasks or work steps that are carried out during the process. They are represented by rounded rectangles.

  • Task: A simple, atomic activity.
  • Sub-process: A more complex process that is included in a larger process and which may itself be a separate BPMN diagram.

Gateways:

Gateways define decisions or branches in a process. They control how the process continues based on certain conditions. They are represented by diamonds and include

  • Exclusive gateway (XOR): The process branch will only follow one path.
  • Parallel gateway (AND): Several process paths are executed simultaneously.
  • Inclusive gateway (OR): Multiple paths can be executed simultaneously or alternatively.

Connections (flows):

These show the order in which the activities and events take place. They are represented by arrows:

  • Sequence flow: Shows the order of activities.
  • Message flow: Connects events or activities between different participants or processes.
  • Associations: Represent the connections of data or artifacts to activities.

Pools and Lanes

These offer a way to represent different participants or organizational units:

  • Pool: Represents a participant or an organizational unit (e.g. a department or an external partner).
  • Lane: Subdivides a pool to identify specific roles, responsibilities or processes.

Benefits of BPMN

  • Standardization: BPMN is a globally recognized standard, which means that everyone involved has the same understanding of the process.
  • Visual clarity: The graphical representation makes it easy to quickly understand and analyze processes.
  • Improved communication: BPMN promotes communication between different departments or teams as it provides a common language for process modeling.
  • Process optimization: The detailed visualization of processes allows bottlenecks and inefficiencies to be identified and eliminated.

Areas of application of BPMN

  • Business Process Management (BPM): BPMN is a core component of BPM initiatives that aim to continuously optimize and control business processes.
  • Software development: In software development, BPMN is used to model the interaction of systems and processes.
  • Automation: BPMN is also used in process automation to model and control workflows.

Conclusion

BPMN is an extremely helpful tool for modeling and analyzing business processes. It enables a clear and comprehensible representation of complex processes, promotes communication between different departments and supports the optimization of business processes. Thanks to its standardized notation, BPMN ensures that everyone involved – from specialist departments to IT teams – develops a uniform understanding of the process, which leads to better collaboration and more precise implementation of projects. In addition, BPMN provides a foundation for workflow automation as it facilitates seamless integration with Business Process Management Systems (BPMS) and other software solutions. The visual modelling of processes not only promotes the identification of inefficiencies and weaknesses, but also enables continuous improvement through regular adjustments and optimizations based on the insights gained. In an increasingly digitalized and dynamic business world, BPMN is therefore an indispensable tool for making companies more agile and competitive.

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